Information About Your Visit

Accessibility

Disabled visitors are made most welcome. The gardens are only partially accessible – the formal gardens, terrace, gift shop and cafe are all accessible but the steeper gravel paths towards the woodland and behind the ponds are difficult to navigate.  Due to the sloping nature of the garden, and the gravel/grass paths throughout, motorised wheelchairs are advised or a strong person to push!

• If you are coming in cars there is a designated area for parking at the bottom of the car park field (or after inclement weather you may be signposted to park somewhere else).
• If you are visiting on a coach the coach park is a short way from the gardens (coaches cannot get any closer) – there is a gravel pathway from the coach park, which joins onto a gravel driveway which slopes down towards the entrance of the garden.  We can send a car up to the coach park (if no distancing measures are in place) to bring less able visitors to the garden entrance if requested but we cannot transport mobility scooters or wheelchairs that do not fold to fit in an average sized vehicle – please let us know before your visit, if possible, and/or on arrival let the reception team know if any transport to/from the coach park is required.
• Both sets of lavatories have facilities for wheelchair users/ambulant disabilities – the set of lavatories by the café has facilities for wheelchair bound visitors.
• Going round the gardens the paths are all gravel or grass.  There is wheelchair access to the shop and the café and the formal gardens – some of the access is via ramps.  We would not recommend the path behind the ponds for wheelchairs or those who struggle with walking longer distances since the gardens slope downwards towards this area and it can be hard work to get out again.  The team in the shop/reception will talk you through the best route on arrival – please do ask them.
• If it has been raining heavily before your visit please note that this does make the grass pathways hard to navigate with wheelchairs/wheeled walking aids.
• The café and the gift shop are both accessible for wheelchairs/walking aids.
• Re: mobility scooters if they are the narrow chassis pavement ‘shopper’ style ones people have successfully used them here on the pathways in the formal gardens, but you do have to stick to the straight mown grass pathways, or the gravel pathways – if you go onto the lawns, where they are sloping, or into the orchard where the ground is uneven etc. then the scooters with the narrow chassis could be in danger of tipping over where the ground is uneven.
• There are plenty of benches in the gardens to stop for a rest as you go round should these be required.  The café has seating both outside and inside but the picnic area, which is just by the shop in the car park field, is open air (please note: picnics are not permitted in the gardens).
• The gardens are 11 acres in total.  The shorter walk round the formal gardens is much smaller than this (see our map page for an indication of where the formal gardens are).
• Two ‘push’ wheelchairs are available to borrow – pre-booking (and a strong ‘pusher’) is strongly advised.
• For groups of disabled visitors we recommend each disabled visitor brings a companion as distances within the garden can be tiring.

If you have an accessibility query not answered above please do call or email us (info@pashleymanorgardens.com or 01580 200888) so we can ensure your visit is a safe, comfortable and enjoyable experience.